All shipping is currently made with DHL, UPS Express and Standard courier service. 

Spain : Price start at 4.99€   

Standard and express delivery options are available at checkout for all the Peninsula & Isla Balears

*Average delivery delay : 7-10 Working days

We also offer Free In-store pick up option if you are in the Barcelona area

Please take note that we do not ship to Canary Island

Europe : Price start at 9.95€   

Standard and express delivery options are available at checkout

*Average delivery delay : 7-15 Working days

Rest of the World : Price start at 14.99€  

For international we only work with DHL or UPS Express delivery and options are available at checkout. 

*Average delivery delay : 10-15 Working days 

* All prices are calculated at the time of payment with the Packlink app

My country is not listed above. Can I still place an order with you?

We currently cannot ship outside of the countries where our online shop is open. However, we are constantly expanding, and aim to reach even more countries in the future!

If you still wish to order from us please send at : info@hoperadesign.com and we will try our best to make it happen.

RETURNS

Once you have received your order, you have 15 calendar days from the receipt of the order to return the products you want.

 The returned item must be in the same condition in which it was delivered and only one return request per order can be processed.

 Remember that you have to attach the purchase invoice that we sent you with your order.

The return must be made within a maximum period of 15 working days from the date of delivery of the order, you will have to deposit it in a UPS collection point. 

Our address is: Consell de cent 130, Esc. Izq Atico 3, 08015 Barcelona (Spain)

You will be responsible for the return shipping costs.

 Hopera Design will be responsible for the following cases:

• The garment has a manufacturing defect.
• The garment is damaged at the moment of reception.
• The shipment does not match the reference, size or color requested when ordering.

As soon as we receive the return and validate that it meets the above requirements we will contact you via e-mail to confirm the return and let you know that we will proceed to make the refund.

 The amount of the product will be refunded within a maximum of thirty (30) days after receiving notification of the return of the product, will be made by the same method of payment that was used to place the order, either credit card or PayPal payment.

In the case of returning a product in a promotion linked to quantities (3x2, second unit at half price, etc.) the promotion will be cancelled and the discounted products will be invoiced at full price.

How do I exchange an item? 

Products cannot be exchanged. To obtain a product in another color or size, you must return the original item and place a new order through the Hopera Design website.